Community
News from the crew, and a private line to us when something needs sorting out. The conversation itself happens at the track, while the races run.
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#supportPrivate · you and the crew
This thread is private: only you and the LUPYN crew can read it.
Answers you may need right now
- A prize or refund hasn’t arrived. Claims never expire and work even while the game is paused. Open your payouts and claim from the wallet that placed the bet.
- A race was cancelled. Fewer than four horses were backed by the deadline, so every stake is claimable in full. The network fee is not refunded.
- How the game works. The player guide walks through a bet end to end; the whitepaper has the exact rules.
- Something looks wrong on chain. Every race, split and claim is public: check the contract on the explorer.
Sign in with your wallet to open a thread. Your thread is tied to the wallet, which is how we know a claim is really yours.
Nobody from LUPYN will ever ask for your seed phrase or a private key, and we will never DM you first.